Privacy Policy – GIBIT LLC
Effective Date: 1/1/2026
GIBIT LLC (“GIBIT,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains what information we collect, how we use it, and how we protect it, including information collected through SMS/MMS communications.
Information We Collect
We may collect the following types of information:
Contact information such as name, email address, phone number, and company name
Technical and service-related information provided during support requests
Billing and account-related information
Mobile phone numbers provided voluntarily for SMS/MMS communications
Information is collected when you:
Request services or support
Submit forms on our website
Communicate with us via phone, email, or SMS
Enter into a service agreement with GIBIT LLC
How We Use Information
We use collected information solely for legitimate business and service-related purposes, including:
Providing IT support, managed services, and cybersecurity services
Sending service notifications, technician arrival updates, outage alerts, security alerts, and account-related messages
Verifying identity during support interactions
Billing, invoicing, and contract administration
Improving service quality and operational efficiency
We do not use SMS/MMS messaging for marketing or promotional purposes.
SMS/MMS Communications & Consent
By providing your mobile phone number and opting in, you consent to receive SMS/MMS messages from GIBIT LLC related to operational, service, and account communications. Message frequency varies depending on service activity. Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message. You may reply HELP for assistance.
Consent to receive SMS/MMS messages is not a condition of purchasing services.
Information Sharing
GIBIT LLC does not sell, rent, or share personal information, including mobile phone numbers, with third parties for marketing or promotional purposes.
Information may only be shared with trusted service providers when necessary to deliver services (such as telecommunications or billing platforms), and only under strict confidentiality and security obligations.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse. Access to sensitive information is limited to authorized personnel only.
Your Rights and Choices
You may:
Request access to or correction of your personal information
Opt out of SMS/MMS communications at any time
Request deletion of non-essential personal data where applicable
Requests can be made by contacting us using the information below.
Changes to This Policy
GIBIT LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
GIBIT LLC
Website: https://gibit.io
Email: support@gibit.io